1. Introduction

EST, S.A., in the course of its commercial activity, needs to collect some data from its customers, suppliers and other interested parties, however, respects the right to privacy and does not collect any personal information without prior consent.The EST SGPS, S.A Group Privacy and Cookies Policy serves a clear understanding of how we collect, use, share and protect the personal data of our customers, suppliers and other interested parties.Grupo EST SGPS, S.A does not commercialize personal data of the customers, suppliers and other interested parties.

2. Responsible for Collection and Processing of Your Personal Data

Your data will be collected and processed by EST, S.A with NIF 502 359 196 and head office at Rua da Granja, 10B, Boa Vista, 2420-397 LEIRIA. This is the organization responsible for processing personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD).

For questions related to the processing of your personal data, you may contact EST, S.A through the following means:

Telephone: +351 244 850 900 available on weekdays, with service hours from Monday to Friday, between 09:00h and 13:00h and between 14:00h and 18:00h. Address: Rua da Granja, nº 10B, Boa Vista, 2420-397 LEIRIA

3.Personal Data – what are they? What data are collected and processed by EST, S.A.?

Personal data means any information, of any nature whatsoever and independently of its support, relating to an individual, directly or indirectly, identified or identifiable (data subject).

Personal data means any information, of any nature whatsoever and independently of its support, relating to an individual, directly or indirectly, identified or identifiable (data subject).Personal data collected by EST, SA are limited to those strictly necessary for the purpose of the treatment, namely: name, address, tax number, telephone number and / or electronic mail, and other data necessary for the supply of products or services.

4.When do we collect Personal Data? For what purpose do we collect them?

The personal data we collect from our customers are requested when opening the customer card or on our website at the time of your admission / subscription to our magazine ESTMagazine.The provision of incorrect or inaccurate data is the sole responsibility of the owner.

The collection and processing of personal data by EST, S.A has the following purposes:

4.1) Customer Management: since EST, SA is dedicated to the provision of services, the processing of its data is necessary for the fulfillment of the contract or service provision to be celebrated or for the performance of pre-contractual customer requests, such as budgeting.
Personal data collected for this purpose will be kept for 2 years of inactivity.

4.2) Marketing or Telemarketing: this treatment of personal data will be carried out only with the express consent of the holder, provided especially at the moment of admission / subscription in our magazine ESTMagazine, through the form (adhesion link) or when subscribing to our newsletter. If you agree, you will receive marketing communications via email. We may share the personal data collected with third parties that manage social networks, such as Facebook, YouTube and LinkedIn, for the purpose of conducting marketing campaigns through social networks.
Consent for the processing of personal data for direct marketing purposes may be revoked at any time by the owner.
Personal data collected for this purpose will be kept for 2 years of inactivity.

4.3) Video surveillance: EST, S.A facilities have a video surveillance system, properly signalled. The installation of this system is a result of the Private Security Law (Law no. 34/2013, of May 16, art. 8 no. 2) and it is a legal obligation aimed at the protection of people and property. The image recordings obtained by video surveillance systems shall be kept, in a coded record, for a period of 30 days counted from the respective capture, after which they are destroyed (without prejudice to conservation for a longer period in case of legal proceedings).

4.4)Recruitment: EST, S.A, during the personnel selection and recruitment process, collects and processes the personal data of the respective candidates, who, by express consent, may be transmitted to other Group companies. The personal data of any candidate will be kept for 5 years.
The personal data will also be processed to answer the questions, suggestions and complaints presented by the respective owner.

5. Sharing or Transferring Personal Data

The personal data collected by EST, S.A can be hosted, shared and communicated to other companies of the business group to which EST, S.A belongs, and whose list of companies can consult in

In situations where personal data are transferred or hosted in other companies of the EST Group, SGPS, S.A, the levels of confidentiality, security and protection will be fully guaranteed.

The personal data collected by EST, S.A will be processed within the European Union.

6. The Right to File a Complaint

For any question about the collection and processing of data by EST, S.A, the respective holder can contact by email at the address You can also file a complaint at the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisboa, on how EST, S.A collects and processes personal data.

7. Use of Cookies

EST, SA collects and processes the necessary personal data to make its website available and functioning, ensuring adequate levels of security and protection of its users’ personal data, adopting security measures to protect the data against unauthorized dissemination, loss, misuse, alteration, treatment or access, as well as against any other form of illicit treatment.

EST, SA uses cookies and similar technologies on its website, considering as such, small text files with relevant information that the access device (computer, mobile phone / smartphone or tablet) carries, through the browser, when a site is visited by the user.

The cookies used on the site do not collect personal information that allows the identification of the user, saving only generic information, namely the form or place / country of access and the way the user uses the site, among others. Cookies retain only information related to the user’s preferences and may at any time and through your browser, decide to be notified of the receipt of cookies, as well as block their entry into your system.

Updated version May 23, 2018

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